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Customer Communications Lead – Strategy & Channels (FTC)
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-08-17
Listing for:
Aviva
Contract
position Listed on 2026-08-17
Job specializations:
-
Marketing / Advertising / PR
Marketing Communications, PR / Communications
Job Description & How to Apply Below
Aviva is seeking a Customer Communications Manager in Leeds to lead the customer communications strategy across channels including email, SMS, in‑app messaging and push notifications. You will align communications with business goals, consumer duty requirements and the broader product roadmap.
You will work with product, business and engineering teams to translate requirements into compelling communication solutions, while overseeing the Rescue Customer Communications Forum and driving
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