Ecommerce Manager

The Place To Be  are excited to be working closely with a well-established retail brand based in Leeds who are continuing to invest heavily in their digital growth strategy. With ambitious plans for their direct-to-consumer offering, this retail brand are looking for an experienced ecommerce specialist to take ownership of online trading performance and customer lifecycle activity.

As Ecommerce Manager
, you’ll take responsibility for driving online revenue, improving customer journeys, and enhancing overall digital performance across web, app, and CRM channels.

• Managing and optimising the ecommerce website and app experience, focusing on UX, conversion, merchandising, and onsite performance
• Supporting the delivery of the digital trading calendar, including launches, campaigns, and promotional activity
• Using analytics, CRO, SEO, and testing strategies to improve engagement and maximise revenue opportunities
• Leading the email and CRM strategy, including automated customer journeys and retention activity
• Identifying opportunities for optimisation, automation, and improved customer experience across the ecommerce journey

This Ecommerce Manager role would suit someone who combines strong commercial awareness with a hands-on approach to ecommerce trading and customer engagement. You’ll be confident using data and insight to make decisions and passionate about delivering a best-in-class online experience.

• Proven ecommerce experience within a retail or consumer-focused brand
• Strong understanding of digital trading, lifecycle marketing, and customer retention
• Experience managing CRM activity and automated email flows
• Knowledge of CRO, SEO, analytics, and ecommerce performance reporting