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QA Specialist / Manager IT QA Tester / Automation

QA Analyst, Call Centre - Elevate Customer Experience

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Conduent Business Services
Full Time position
Listed on 2026-01-14
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist / Manager, IT QA Tester / Automation
Job Description & How to Apply Below
A global business processing company is seeking a Quality Assurance Analyst to join their Leeds team. This role involves monitoring call quality, providing coaching, and ensuring compliance with quality standards. The ideal candidate should have a strong track record in performance improvement, exceptional attention to detail, and experience within a call centre environment. This position offers a range of benefits including 33 days of annual leave, life assurance, and private medical insurance.
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