Quality Assurance Manager

Description

Berkeley Oxford & Chiltern is a proud member of the Berkeley Group, passionate about making a difference and delivering sustainable developments, continuously adapting to improve each development for the communities they serve.

We are committed to working in partnership and collaboration to continue to build fantastic homes in amazing places. No two Berkeley developments are the same and our bespoke approach sets us apart from our competitors. We are constantly evolving and refining as a company to develop some of the most complex sites into successful mixed‑use developments. We have the skills and know-how to take on a wide range of developments from difficult refurbishments, high‑rise apartments, large detached properties and even thatched roofs.

At the heart of everything we do is a strong team of people committed to achieving exceptional levels of customer service, delivering high quality homes where vibrant and sustainable communities have been created. Our people and the incredible projects that we deliver are amongst the best reasons that we come to work every day. We work hard and what we do is challenging, but it is hugely meaningful and we have fun together.

It is clear that we enjoy what we do, the difference we make to society and we are very proud of the people that make up Berkeley. We have a culture that is rooted in attention to detail, strong communication, and a huge feeling of ownership and pride.

• Support Head of Quality Assurance to deliver key Group Compliance.
• Co‑ordinate and manage audit preparation.
• Drive continuous improvement.
• Conduct Quality Risk Reviews.
• Review and manage Contractor Quality Plans, contractor Inspection and Test Plans (ITPs), etc.
• Manage non‑conforming work, issue NCRs, and ensure timely corrective and preventive actions.
• Liaise with manufacturers and suppliers.
• Work closely with Project Managers, internal teams and subcontractors to promote quality awareness and compliance.
• Ensure proper documentation and retention of quality records (inspection reports, test results, certifications, etc).
• Monitor subcontractor and supplier quality performance on digital recording platform.
• Attendance of Pre Start meeting with contractors.
• Participate in project meetings and provide quality status reports to management.

• Strong attention to detail with the ability to identify inconsistencies, non‑conformances, risks, and gaps in documentation or processes.
• Able to work independently while collaborating effectively with project and quality teams.
• Recognises quality risks and raises issues in a timely and constructive manner.
• Contributes to continuous improvement of processes, documentation, and quality standards.
• Experience with in construction, engineering, or a technical quality/compliance environment.
• Good understanding of construction quality requirements, contract compliance, inspection processes, and risk reviews.
• Experience supporting internal and external audits.
• Confident communicator, able to work closely with Project Managers, subcontractors, and site teams, and clearly present quality updates.
• Well organised, able to manage competing priorities and deadlines while remaining calm and thorough.
• Demonstrates professional integrity, accountability, and a commitment to compliance and best practice.

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

If youre an internal applicant, please ensure youve informed your line manager of your intention to apply for this position.

Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature‑rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.

We specialise in long‑term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all of our stakeholders.

Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.

We have a diverse workforce and culture rooted in attention to detail, effective communication, a sense of fun and a huge feeling of ownership and pride. With a commitment to innovation, sustainability, and customer satisfaction, we have become synonymous with exceptional design and meticulous attention to detail.