Call Center QA Specialist — Elevate Customer Quality
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-08-22
Listing for:
Conduent
Full Time
position Listed on 2026-08-22
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Conduent in Leeds is seeking a Quality Assurance Associate to monitor calls, emails and workflow quality, providing feedback to drive improvements. The role focuses on upholding client standards and the Quality Marking Framework within a busy transport client environment.
The successful candidate will have call centre experience, strong attention to detail and excellent communication skills, with a commitment to accuracy and quality in every interaction.
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