Quality Assurance Manager

Elevation Recruitment Group are currently working with a growing organisation in Leeds to recruit a Quality Manager to join the business at an exciting stage of its development.

The business has grown significantly, and as a result, they are looking to strengthen their Quality Assurance function and further develop their management systems.

This is not a traditional product quality or inspection-focused position. The role is centred around Quality Assurance, ISO 9001, supplier and customer relationships, continuous improvement and the development of the company's wider management systems.

A key part of the role will be maintaining and developing the existing ISO 9001 system, supporting the company's Eco Vadis requirements and taking the lead on the journey towards ISO 14001 certification.

Your responsibilities will include:

• Taking ownership of the ISO 9001 Quality Management System
• Managing internal and external audits and ensuring continued certification
• Developing and improving quality policies, procedures and processes
• Working closely with customers to understand and manage quality requirements
• Managing customer complaints, corrective actions and continuous improvement
• Developing and managing supplier quality processes and relationships
• Working with suppliers to resolve issues and improve performance
• Supporting the company's EcoV...