Property Manager

The Property Manager is responsible for all end‑of‑tenancy and pre‑tenancy operational activity, ensuring properties are prepared to a high standard for new tenants and that vacating tenancies are handled efficiently.

This is a field‑based, hands‑on role, focused on property condition, maintenance coordination, and ensuring a smooth transition between outgoing and incoming tenants. Property Managers play a crucial part in protecting landlord assets and ensuring properties are ready to re‑let quickly and compliantly.

• Conduct end‑of‑tenancy checkouts, visiting properties to assess condition and identify required remedial works.
• Take end‑of‑tenancy meter readings and ensure accurate reporting.
• Arrange and oversee end‑of‑tenancy maintenance, cleaning, and repairs, ensuring landlords are kept informed.
• Process deposit returns, negotiate deductions, and ensure deposits for new tenancies are registered correctly (with support from Admin where required).
• Progress New Applications to Move In
• Ensure all Move in Compliance Documentation are ready
• Complete inventories and ensure they accurately reflect the property’s condition.
• Carry out pre‑tenancy meter readings.
• Arrange pre‑tenancy maintenance, cleaning, and any required works to ensure the property is ready for new tenants.
• Ensure all pre‑tenancy tasks are completed in line with agreed timelines to support smooth move‑ins.

• Visit vacant properties that are struggling to let, identifying condition issues or improvements needed.
• Physically attend properties to understand maintenance requirements and ensure standards are met.
• Support the operational flow between tenancies by being the “eyes on the ground” for the wider PM team.

• Raise relevant landlord invoices relating to end‑of‑tenancy or pre‑tenancy works (moving to SPM oversight).
• Assist the Senior Property Manager with any required tasks linked to tenancy transitions.
• Ensure accurate documentation, reporting, and communication with landlords, tenants, and internal teams.

• Strong understanding of property condition, maintenance requirements, and tenancy transitions.
• Confident in conducting checkouts, inventories, and property assessments.
• Excellent organisational skills with the ability to manage multiple properties and deadlines.
• Good communication skills, especially when explaining works, deductions, or property condition to landlords and tenants.
• Ability to work independently, often on the road, with strong time‑management skills.
• A full driving licence and access to a vehicle (essential due to the mobile nature of the role).

• Practical, hands‑on, and detail‑focused.
• Confident assessing property condition and identifying required works.
• Calm and professional when dealing with tenants at the end of their tenancy.
• Proactive, reliable, and able to work autonomously.
• Strong problem‑solver with a focus on getting properties re‑let quickly and to a high standard.

• Accurate and timely completion of checkouts, inventories, and tenancy transition tasks.
• Properties prepared to a high standard and ready for new tenants on schedule.
• Efficient turnaround of end‑of‑tenancy works, reducing void periods.
• Clear communication with Senior PMs, landlords, and lettings teams.
• Smooth handovers between tenancies with minimal delays or issues.