User Researcher Job Leeds area,England UK,Research/Development

We're working with a global technology consultancy that's growing its User-Centred Design (UCD) practice, and they're on the hunt for a Senior User Researcher who knows how to turn genuine user insight into meaningful change.

Think large-scale digital transformation, complex challenges, multidisciplinary teams and projects that actually make a difference. This isn't just about conducting research. It's about having a seat at the table, challenging assumptions and making sure real user needs are driving decisions.

So, what will you be getting up to?

Leading end-to-end user research across complex digital transformation programmes.
Using qualitative and quantitative research methods to uncover what users really need.
Turning research findings into actionable recommendations that influence products and services.
Collaborating with Service Designers, Content Designers, Product Managers and wider Agile teams.
Building relationships with senior stakeholders and championing user centered thinking.
Supporting and mentoring other researchers while contributing to a growing UCD community.

Now, what are we looking for?

We're after someone who's been around the User Research block a few times and can confidently lead research from discovery through to delivery.

You’ll ideally bring:

Strong experience delivering User Research within Agile, multidisciplinary teams.
A solid understanding of qualitative and quantitative research methods.
Experience working in consultancy or client-facing environments.
Confidence engaging with stakeholders, facilitating workshops and influencing decisions.
The ability to take complex research findings and turn them into clear, practical recommendations.
Experience with GDS, NHS Service Standards or public sector digital transformation would be a BIG bonus.

And what's in it for you?

Salary up to £70,000
Hybrid and flexible working
Private medical insurance for you and your dependants
Generous annual leave + bank holidays
Learning, development and professional certifications
Enhanced family-friendly policies, wellbeing support and a whole host of other benefits.

You’ll be joining an established global organisation with a growing UCD practice, plenty of opportunity to develop and the chance to work on projects that genuinely improve people's experiences.