Team Leader - V S Briggate; N112384
Listed on 2026-02-17
-
Retail
Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service
Team Leader - V S Leeds Briggate (N112384)
Job : N112384
Team:
Retail
Location:
Leeds
Contract Type:
Permanent
Job Schedule:
Full time
Salary: £13.44 per hour
Posting Date: 13/02/2026
Apply Before: 13/03/2026
About the roleAs a Team Leader at Victoria’s Secret you’ll work alongside a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same, which is part of the fun – however we can give you an idea of what’s in store for you…
- Customer Experience – deliver an exceptional customer experience to all customers, from helping them find the perfect product to completing their purchase at the till.
- Brand Bra Experience – provide our brand bra fitting experience, giving customers expert advice on their size and suitable styles.
- Visual Merchandising – own the merchandising and presentation of our products, helping customers find what they need and discovering new products.
- Lead by example – energise the team and ensure the shift runs smoothly, maintaining high brand standards and a personalised customer experience.
- Store targets – support the management team to achieve key KPIs across the store, focusing on sales growth and profitability.
- Store Standards – maintain front‑and‑back store standards, manage deliveries, restock, support loss prevention, and adhere to health & safety procedures.
- Store Operations – carry out opening and closing activities, including key holder duties in line with company processes.
- Executing the new – support new product launches, floor set moves, and audits, ensuring all team members are trained and ready to complete required tasks.
- Passion for retail – love all aspects of retail, creating a unique experience for every customer.
- Love the customer – eager to learn and develop customer service skills and product knowledge through our learning programmes.
- Relationships that count – keen to build valued relationships with team and customers.
- Collaborate with purpose – engage purposefully, collaborating with and developing your designated team.
- Team Player – flexible, supportive, and contribute to a positive working environment.
- Fast is fun – thrive in a busy environment, multitask, problem‑solve, and collaborate to get things done.
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in‑store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, and on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please email (include ‘Workplace Adjustments’ in the subject line).
What's Next?Show us what you can do. Submit your application online and our in‑store recruiters will review your experience and strengths.
Pre‑screeningIf you’re successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for.
In‑store AssessmentYou’ll be invited to an in‑store assessment or interview to experience the role first‑hand and discuss your experience in more detail. For management roles, this may also include a competency‑based interview.
OfferIf it’s the right match, our in‑store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.
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