Tesco Colleague - Phone Shops Superstore

Availability Window

Days From time To time Sun 10:00 - 16:00 Sat 09:00 - 18:00

• Pay starts at £13.70 per hour, rising to £14.97 in stores within the M25.
• Additional payments may be offered at some locations.
• Guaranteed minimum of 12 hours per week.
• Contracted hours will be scheduled within the availability window with at least 3 weeks’ notice.

• Providing friendly, natural service and getting to know customers.
• Flexible support across the Phone Shop and wider store, helping customers choose the right mobile products and services, completing phone and contract setups, and supporting a range of tech queries.
• Making customer-focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
• Delivering great service, greeting every customer with a smile, and helping them find the right mobile products and solutions.
• Building rapport quickly so customers leave feeling confident, supported and having had a great experience in the Phone Shop.
• Making the right decisions for customers, whether solving a tech query, recommending a product, or supporting a contract setup.
• Positive, team‑focused approach: communicating openly, working well with colleagues across the store, having fun, and celebrating success together.

Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.