Store Colleague

Job Description

Hourly Rate - £12.81

Role Overview:
As a Store Colleague, you will help customers feel welcomed, supported and ready for their next adventure by maintaining a clean, organised shop floor and delivering excellent service.

• Welcome customers with confidence and energy, offering friendly support and helping them find the right products.
• Use in‑store systems to check stock, share product options and support the full customer journey.
• Keep the shop floor clean, organised and fully replenished, ensuring displays stay fresh and aligned with GO Outdoors standards.
• Support day‑to‑day store tasks, including till duties, restocking and following all safety and store guidelines.

• A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
• Strong communication skills, confident engaging customers and working as part of a team.
• Willingness to learn, take on new tasks and develop skills in a supportive store environment.
• Flexibility to work a variety of shifts, including weekends, evenings and busy seasonal periods.
• A genuine passion for the outdoors and GO Outdoors product range.
• Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
• Strong attention to detail, ensuring the shop floor is always well-presented and customer-ready.
• Self‑motivated, with a desire to learn, improve and progress within the business.

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications