Assistant Store Manager

Based in our Leeds store, this role is 40 hours per week.

• Maximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward
• Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets
• Track store KPI’s, identifying opportunities and risks, supported by a clear course of action
• Align with line manager on action plans from store performance reviews
• Collaborate with line manager on opportunities for key trading periods
• Support line manager in monitoring store expenditure and cost budgets, whilst ensuring that staffing is optimised to meet business demands
• Delivering and Developing Operational Excellence: maintain a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store, implement and manage audit and loss prevention controls, deliver full compliance in all areas including inventory, cash reconciliation, deliveries, etc.; complete online Health and Safety tools and take associated actions to ensure compliancy and a safe working environment;
  
  ensure operations, processes and systems in store are implemented and regularly reviewed to enable smooth running and resolution of issues in a timely manner; escalade issues to appropriate team when necessary; effectively manage your time to ensure all deadlines are met and full compliance is achieved
• Delivering Outstanding Premium Visibility and Communication with our Customers: empower a team of Lindt brand ambassadors by living the values, fostering customer centric culture, embrace the Global Retail Mystery shop program, execute in-store marketing activities and monthly visual merchandising plan, stay informed of current trends, contribute to weekly Competitor Watch, understand and actively anticipate consumer needs, and go the extra mile to delight customers
• Leading for an Inspiring Place to Work: support a shared vision by communicating clear goals, foster a positive and rewarding work environment, develop skills and capability in the store team, support store team in achieving PDP objectives, conduct monthly 1-2-1s with feedback, support recruitment of passionate individuals, partner with line manager to resolve performance issues, communicate effectively between stakeholders and all departments of the business

• Proven management experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer
• Proven track record of contributing to the management of high performing teams, including talent development, succession planning, recruitment and disciplinary processes
• Numerate with good analytical and IT skills
• A highly motivated self‑starter, with a drive for results
• Excellent interpersonal skills, able to build relationships and influence at all levels
• An infectious can‑do attitude – ready to try new things and enthuse everyone you meet
• Being yourself every day

We offer a competitive compensation and benefits package that includes a competitive salary, bonus, pension, life cover, £100 personal development allowance, chocolate allowance, chocolate give‑aways, chocolate discount, birthday day off, and so much more.