Retail Supervisor; Trinity

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles:
We Build Championship Teams,we’re
Obsessed with Fans
, we embracea Limitless Entrepreneurial Spirit
, and we approach every challenge with a
Determined and Relentless Mindset
. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

The Retail Supervisor plays a critical role in the store and/or venue assisting the Management Team with creating the ultimate game day and shopping experience for our fans by leading the front-line selling effort. The Retail Supervisor will drive results through effective communication and team building.

• Responsible for the day-today running of the store.
• To achieve or exceed store financial targets, delivering on retail sales and profit.
• Leading customer engagement by serving and training store team to ensure delivering world-class service.
• Any other reasonable duties and responsibilities which your manager or assistant manager asks you to perform
• Drive sales results by executing the sales/operations plans
• Support back of house operations; maintain stockroom organization
• Utilise business metrics in decision making, including but not limited to; revenue targets, per cap and UPT
• Communicate expectations for assignments and projects to employees under your supervision
• Provide training and assistance to new employees as required
• Provide feedback to associates based on observed job performance, fan feedback and knowledge of the work environment

• Proven experience of supervisor level or senior retail assistant or above within a high-street retailer.
• High Fashion background with merchandising experience
• Experience of delivering customer focused KPI’s
• Understanding of profit & loss
• A team player
• Highly committed
• Good communication skills
• Enthusiastic with positive attitude
• Organized
• Hunger for development
• Deliver to time scales

We are an equal opportunity employer and celebrate diversity and inclusivity  commitment to inclusion drives us forward every day; across all races, gender, gender identities, age, sexual orientation, religion & spiritual beliefs, neurodiversity, disability and all identities of our people both current and future. If you have any requirement(s) for reasonable accommodations to participate in the job application or interview process, and/or to perform essential job functions, please contact us.

Culture: Join a team here you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.

Benefits: At Fanatics, we’re dedicated to supporting you in all aspects of work and life; as such we offer a range of competitive benefits tailored to each country in which we operate. Specific details regarding the benefits package applicable to your location will be shared and discussed during the interview process.