Senior Sales Advisor

Great news and an exciting opportunity to work in a new retail store in Redbrick, near Leeds...

The Cotswold Company are looking for a Showroom Senior Sales Advisor to join the team. This is a fantastic opportunity for experienced retail advisors or supervisors who are passionate about delivering exceptional service and ready to elevate their impact on the shop floor.

As a key member of the showroom team, you’ll be naturally engaging, confident and customer-focused. You’ll take pride in creating a welcoming, inspiring environment while supporting your colleagues and leading by example in delivering outstanding sales performance and service. You’ll play an important role in bringing our brand to life - ensuring every customer interaction feels personal, considered and memorable.

• Delivering and exceeding individual sales targets and supporting the wider team in achieving showroom KPIs
• Building strong relationships with customers, confidently guiding them through the sales journey from enquiry to purchase and follow-up
• Using your product knowledge and sales expertise to drive conversions and maximise opportunities
• Supporting the management team in motivating and inspiring colleagues on the shop floor
• Acting as a role model for exceptional customer service, setting the standard for the team
• Assisting with onboarding and coaching newer team members to build confidence and capability
• Ensuring the showroom is beautifully presented in line with visual merchandising guidelines
• Maintaining strong knowledge of current ranges, new launches and key products
• Supporting stock accuracy and general showroom operations
• Handling customer queries and resolving issues with professionalism and care
• Identifying opportunities to improve the customer experience and drive sales performance
• Collaborating with the wider team to create a positive, supportive and high-performing environment

To be a Showroom Senior Sales Advisor for The Cotswold Company, you should have:

• Previous retail sales experience (senior advisor or supervisory level preferred)
• A genuine passion for interiors, furniture and design
• A natural ability to connect with customers and build lasting relationships
• A strong commercial mindset with a drive to achieve and exceed targets
• Confidence, enthusiasm and a proactive approach to selling
• The ability to lead by example and positively influence those around you
• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• A flexible and adaptable approach in a fast-paced retail environment
• A commitment to delivering consistently exceptional customer service
• Curiosity and a willingness to learn and develop

For full-time appointment, you'll work 38 hours per week, from 10.00am to 6.00pm, Monday to Saturday and 10.30am to 5pm on Sunday (inc. bank holidays, depending on your rota) over 5 days.

• 25 days holiday per year + statutory public holidays
• Company pension
• Medical and Dental Insurance
• Great discounts on our products – 50% personal and 25% for family & friends
• Help@Hand - total wellbeing support for colleagues and their family members as well as everyday discounts
• Cycle to work scheme
• Access to Health & Wellbeing guidance and support
• Access to discount platform
• Your birthday day-off!
• paid volunteering day each year and lots more!

Over 25 years ago, we opened our first showroom at Bourton-on-the-Water in the heart of the Cotswolds. This very special patch of rural England taught us the importance of creating timeless, understated furniture and accessories that bring homes to life.

We pride ourselves on the quality of our products and customer experience,…