Supervisor, Retail, Retail Sales

Position: Supervisor (12 hours/week)
Bear Builder Role:
Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience Actively engage with guests, demonstrating genuine enthusiasm for our brand Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests Strong team commitment;

be dependable, engaged, and helpful Floor Leader on Duty Role:
Be a role model to others in providing exceptional guest service to ensure a memorable experience Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals Model Experience First behaviors Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations Build-A-Bear store associate experience Thrives in an Experience First environment Connects with others to inspire results Enjoys meeting and interacting with new people Possesses a “How can I help” attitude Strong desire to develop, train, and support others' success Exercises good judgment in ambiguous situations Displays strong initiative and self-direction Thrives in a dynamic and changing environment Able to remain calm when faced with challenging circumstances
- Contracted Hours (per week): 12.00 - Duration: 3 Months
- Workplace:
Leeds White Rose, LS11 8LT
- WORKING ENVIRONMENT:
Active retail store leadership requires the ability to sit, stand, and move around for duration of shift - YOUR PERFORMANCE WILL BE MEASURED ON:

- Decision-making, judgment, and execution
- Ability to create an Experience First culture for guests and associates
- Achievement of assigned goals
- Consistent execution of operational standards
- Stakeholder feedback
- This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.