Key Account Manager

We are looking for an experienced Key Account Manager who has solid experience dealing with key customers face to face, generating profit from existing customer relationships and who is commercially savvy in creating value led deals for their customers. You will inherit an already well-established patch of around 35 key customers where you will be actively involved with meeting your customers and driving growth.

This role is about driving profit through existing business relationships and adding value to your customer base. Reporting to the Regional Sales Manager, who comes from an extremely strong commercial background, you will learn a lot just being part of the team and working alongside someone like this. They invest in people and will be there for as much or as little support as you need.

Their management style is all about giving you the autonomy and trust to make commercial decisions on your judgment and supporting you on your journey through the business.

• Act as the main point of contact for key accounts, ensuring high customer satisfaction
• Build strategic relationships to align with customer goals and deliver tailored solutions
• Conduct quarterly face-to-face meetings and regular business reviews
• Develop and execute account plans to drive growth and profitability
• Monitor pipeline, analyze performance, and identify improvement opportunities
• Collaborate with suppliers and internal teams to maximize value for customers

• Proven experience managing key accounts and budgets
• Strong commercial acumen and understanding of market trends
• Ability to work independently and make sound commercial decisions
• Excellent communication and relationship‑building skills
• Strategic thinker with a focus on delivering results
• Customer‑focused and proactive
• Skilled at identifying needs and creating value‑driven solutions
• Confident negotiator with strong business insight
• Always eager to learn and grow
• Experience in either electronics or an industrial setting.
• Ideally living in the North East and willing to commute to Cumbria, Scotland and North Yorkshire.

• Competitive salary + monthly bonus
• Company car or car allowance
• 25 days holiday + bank holidays
• Pension scheme
• Reward programs
• Career development opportunities
• A supportive, collaborative team culture

At Farnell, part of the Avnet group, we’re more than a global electronics distributor – we’re a trusted partner to engineers, makers, and businesses worldwide. Our mission is to deliver innovative solutions and exceptional service that help our customers succeed.

Farnell, an Avnet company, is a global high‑service distributor of technology products, services and solutions for electronic system design, maintenance and repair.