Audi Sales Controller

About the role

Sytner Group is looking for a passionate and driven Sales Controller to join our motivated sales team at Leeds Audi. As a Sytner Sales Controller, you will report to the General Sales Manager and will be responsible for the enquiry management of incoming enquiries, ensuring every customer interaction is handled promptly, professionally, and in line with brand standards.

• Oversee and manage all incoming sales enquiries, converting enquiries to appointments effectively to the sales department.
• Support the sales process to maximise conversion rates and customer satisfaction.
• Monitor performance metrics and ensure timely follow-up on all opportunities.
• Ensuring a customer contact strategy is robust.
• Assist in coaching and developing the sales team to achieve targets and deliver exceptional service.
• Maintain accurate records and reporting to support the sales department.

This role would suit an individual with a broad knowledge of the motor trade and somebody with an outstanding track record in either sales or sales management within the motor industry. Well-developed leadership and communication skills are also required.

You will need exceptionally high standards, strong organisational skills with the ability to manage multiple enquiries efficiently. You will be able to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo.

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please .

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.