Enrolment Coordinator

Are you a confident, outgoing people person who enjoys meeting new people and making a great first impression? We're looking for an enthusiastic Learner Enrolment and Admissions Coordinator to join a growing training organisation, playing a key role in welcoming learners and ensuring a smooth, professional enrolment experience.

This is a varied position combining customer service, administration and travel across training centres. Personality is just as important as experience - if you're engaging, organised and love working with people, we'd love to hear from you.

The Role

You'll be the face of the organisation for new learners, leading enrolment and induction sessions whilst ensuring all administration and compliance processes are completed accurately.

Your responsibilities will include:

Welcoming and inducting new learners at enrolment sessions
Delivering engaging presentations to groups of course attendees
Checking eligibility documentation and verifying learner information
Carrying out initial assessments and reviewing learner documentation
Providing Information, Advice and Guidance to prospective learners
Answering learner queries both face-to-face and over the phone
Liaising with internal recruitment teams to coordinate enrolment schedules
Updating internal systems and maintaining accurate learner records
Ensuring all compliance and funding evidence is complete and audit-ready
Supporting external audits and quality assurance processes
Delivering an exceptional customer experience throughout the learner journey

About You

We're looking for someone with a positive, approachable personality who enjoys building relationships and making people feel welcome.

Ideally you'll have:

Previous experience in a customer-facing, learner-facing or admissions role
Strong administration and organisational skills with excellent attention to detail
Excellent communication skills and confidence speaking to individuals and groups
The ability to work independently whilst managing multiple priorities
Good IT skills, including Microsoft Office and Office 365
A full UK driving licence and your own vehicle

An education, training or learner support background would be advantageous, although this isn't essential. The right attitude, confidence and enthusiasm are the most important qualities for success in this role.

Travel

This position requires regular travel across Leeds, Bradford and Huddersfield, with occasional visits to Sunderland and Newcastle. When not travelling, you'll be based full-time in the office.

Working Hours

Monday to Friday
8:30am - 5:00pm
Full-time
Office based when not travelling

If you're looking for a role where no two days are the same and you can make a real impact by helping learners take the next step in their education and career, we'd love to hear from you.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK