Account Manager – Cyber

• Manage and grow a portfolio of approximately 70 customer accounts.
• Identify and develop new opportunities within existing accounts to drive revenue growth.
• Build and maintain strong relationships with C-level executives and senior decision-makers.
• Develop account plans and growth strategies to maximise customer value and long-term partnerships.
• Lead the end-to-end sales process, from discovery and solution alignment through to negotiation and contract close.
• Build and maintain a strong pipeline of opportunities through proactive account engagement, networking, and industry events.
• Collaborate with sales engineers, solution architects, and cyber security specialists to design tailored customer solutions.
• Understand customer challenges and align solutions using a consultative, problem-solving approach.
• Achieve and exceed sales targets across ARO’s cyber security, managed services, and professional services portfolio.
• Negotiate commercial terms, contract structures, and procurement processes with enterprise customers.
• Act as a trusted advisor on cyber security strategy, risk management, and compliance.
• Deliver business reviews, strategic presentations, and regular customer engagement meetings.
• Work with wider ARO specialist teams to identify opportunities across Cloud, Infrastructure, Data Centre, Telecoms, Energy, and Managed Services.
• Build strong relationships with vendor partners to align opportunities and support customer outcomes.
• Represent ARO at industry events and conferences.
• Share customer feedback, market intelligence, and competitive insights to support business and go-to-market strategy.

• Proven experience in account management or a similar role in IT solutions or technology.
• Experience of selling a wide portfolio of products and services, including cloud solutions, cyber security, and next‑gen networking
• Demonstrable new business success
• Strong communication and interpersonal skills for client relationship building.
• Ability to implement strategic plans and achieve business goals.
• Proficiency in Microsoft Office Suite and CRM software.
• Strong analytical and problem‑solving abilities.
• Experience with high‑profile clients and managing complex accounts.
• Full UK driving licence and ability to travel on a regular basis
• Knowledge of IT solutions, trends, and technology.
• High level of forecasting efficiency
• Sector specific knowledge and experience in a vertical market

Demonstrates expertise in account management, driving revenue growth through strategic planning and relationship building with C-level executives. Proficient in aligning IT solutions, including Cyber Security and Cloud Services, to meet customer needs and achieve sales targets.