Internal Sales & Account Development Executive

Are you a driven sales professional who enjoys opening doors, building relationships and creating new business opportunities?

We're looking for an ambitious Internal Sales & Account Development Executive to join a growing national business supplying products and technical solutions into the construction and industrial sectors.

This is a highly proactive role where you'll combine new business development with account management, helping to grow an existing customer portfolio while generating qualified opportunities for the external sales team.

If you're confident on the phone, enjoy speaking with customers and thrive in a target-driven environment, we'd love to hear from you.

The Role You'll play a key role in driving commercial growth by managing a large portfolio of SME accounts while identifying and developing new business opportunities across the UK.

Your responsibilities will include:

Proactively contacting prospective customers through outbound cold calling
Researching businesses and identifying key decision-makers
Qualifying opportunities by understanding customer requirements, budgets and project timelines
Booking high-quality appointments for the external Business Development Managers
Managing and developing an assigned portfolio of over 1,000 existing customer accounts
Re-engaging dormant customers and identifying opportunities to increase spend
Promoting additional products and services through cross-selling and upselling
Handling commercial enquiries, quotations and orders generated from your sales activity
Maintaining accurate CRM records and customer information
Working closely with field-based sales colleagues to maximise opportunities
Routing operational or service-related queries to the appropriate internal teams

What We're Looking For Essential
Previous experience in B2B outbound sales, lead generation, telesales or appointment setting
A proven track record of achieving activity and sales targets
Experience overcoming objections and engaging decision-makers
Excellent communication, questioning and relationship-building skills
Strong organisational and time management abilities
Experience using CRM systems and Microsoft Office
A positive, resilient and self-motivated attitude

Desirable Experience within any of the following sectors would be advantageous:

Construction
Plant Hire
Tool Hire
Industrial Supplies
Engineering
Technical Services
Building Materials Knowledge of CRM platforms such as Pipedrive would also be beneficial.

About You You'll be someone who:

Enjoys speaking with customers and building long-term relationships
Has a genuine passion for winning new business
Is commercially aware and customer focused
Takes ownership of your own workload and targets
Thrives in a fast-paced sales environment
Is comfortable working independently from home while remaining an active member of the wider team
Pays close attention to detail and maintains accurate customer records

What Success Looks Like You'll be responsible for:

Consistently delivering a high volume of outbound sales activity
Generating qualified appointments for the external sales team
Growing revenue across your customer portfolio
Increasing customer retention and reactivating dormant accounts
Converting quotations into orders
Maintaining accurate CRM records and pipeline management

What's on Offer
Hybrid working
Competitive salary
Performance-related bonus
Ongoing training and development
Career progression opportunities within a growing national business
Supportive and collaborative team environment

If you're looking for an opportunity where your proactive approach, commercial mindset and relationship-building skills can make a genuine impact, we'd love to hear from you.

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