Business Development Manager

Are you a driven sales professional looking for a new challenge?

As a Business Development Manager at Commercial, you will be responsible for successfully developing a new business pipeline and create a prospect list to meet and exceed sales and profit targets.

Your role will be to establish innovation, drive sales and ensure our valued clients receive industry leading knowledge from our team of experts.

At Commercial, we achieve our vision by helping our clients to exceed theirs.

• Identify new business opportunities and develop a new business pipeline through a variety of channels such as cold calling, Linked In and social media.
• Identify current and prospective client’s needs and how our wide range of products and services will benefit their business. This includes Office Supplies, Print, IT, Smart Technology, Managed Print Services, Interiors, PPE, Facilities and Workwear.
• Arrange and facilitate site visits for existing and prospect customers to showcase Commercial’s offering
• Have a proactive approach to sales and consistently achieve your activity (new business appointment making) and sales targets
• Participate in weekly calling days to set up external face to face meetings
• Convert prospects into trading accounts in line with the expectations of the profitability model and targets in both sales and gross profit and percentage
• Identify leakage and lack of spend against contracts. Where necessary develop and follow a plan to ensure customers are compliant through personalised Account Reviews.
• Update and maintain all records on prospects and new accounts in CRM
• Create bespoke presentations and proposals for new business opportunities.
• Work with and alongside the Implementation Team to ensure smooth transition for all new customers
• Working closely with the internal Account Management team to ensure that customers are handed over smoothly with all their needs clearly communicated verbally and in writing and continue to support as necessary
• Build rapport and nurture customer relationships, ensuring client accounts remain profitable at all times
• Hold regular account reviews with clients both in person and on Teams depending on the client’s preference.

• You will have recent experience of working within a new business environment where sales targets are consistently being achieved or exceeded
• Self-motivation
• Excellent presentation skills
• You effectively manage your time with an organised and forward-thinking approach
• Excellent communication skills; both written and verbal
• Proficiency in Microsoft Office (Word, Excel and PowerPoint.)
• Demonstrate adaptability in order to deal with a wide range of clients across a variety of sectors
• Proven experience of building sound, long lasting relationships with new and existing clients
• A full UK driving licence as travel to our customers sites throughout the UK and weekly travel to our Office in Leeds is required

We’re Commercial – a purpose-driven, people-first organisation that’s on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn’t just the numbers – it’s the people, the culture we’ve built, and the innovative spirit that drives us forward.

As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear.

We’re award‑winning employer, having won our category at Sunday Times Best Places to Work 2026, recognised as the Best Place to Work in the Business and Management Services industry.

In August 2025, we proudly achieved…