Internal Account Manager

Job Title:

Internal Account Manager
Department:
Internal Sales

We’re on the lookout for a passionate and proactive Internal Account Manager to join our fast growing team  this exciting role, you’ll be the go-to expert for our valued existing customers; helping them discover the best solutions from our industry-leading portfolio of products and services.

You’ll play a key role in building long-term relationships, identifying growth opportunities, and ensuring our clients continue to receive the exceptional experience that makes InVentry a market leader.

What You’ll Be Doing:

• Respond to inbound enquiries and proactively contact existing InVentry customers
• Identify new business opportunities; for both yourself and the wider sales team
• Consistently meet and exceed sales targets and KPIs
• Collaborate with the Marketing Team to develop and contribute to sales campaign ideas
• Liaise with External Account Managers, Resellers and the Internal Support Team to ensure a seamless customer experience
• Maintain accurate and up-to-date records in the CRM system
• Build strong relationships with partners and resellers by representing InVentry at trade shows and industry events

What We’re Looking For:

• 5 GCSEs (grades A
  * to
  
  C), including Maths and English
• A self-motivated, sales-driven attitude with plenty of energy and enthusiasm
• Excellent listening and communication skills, both verbal and written
• Strong organisational and administrative abilities
• Confidence and professionalism when speaking with customers over the phone
• High level of computer proficiency, with the ability to manage emails, draft invoices and use CRM systems effectively
• A confident, clear writing style for customer communications and documentation
• Previous telesales or business-to-business (B2B) sales experience (desirable but not essential)