National Account Manager

At Sofina Foods, our customer partnerships are at the heart of our success. We're looking for a National Account Lead to take ownership of one of our most significant UK retail accounts, driving sustainable growth, strengthening collaboration and delivering exceptional commercial performance.

This is a highly visible role that sits at the centre of the business, bringing together customer insight, commercial strategy and cross-functional leadership. You'll act as the primary link between Sofina Foods and a key retail partner, influencing internal stakeholders, shaping joint plans and ensuring outstanding delivery in a fast-paced food manufacturing environment.

You'll have the autonomy to make decisions, the opportunity to influence at a senior level, and the platform to make a real impact on both customer and business performance.

This role is based in Leeds, West Yorkshire with UK Travel

As NAM Manager you'll:

• Own and develop a strategically important UK retail account
• Build and deliver Joint Business Plans that support shared growth, service and sustainability objectives
• Act as the primary point of contact for the customer, developing trusted and long-term relationships
• Lead customer engagement and commercial negotiations across the account
• Provide day-to-day leadership, coaching and support to account team members
• Partner closely with Operations, Supply Chain, Category, Technical and Logistics teams to ensure excellent service delivery
• Manage forecasting, promotional activity, profitability and overall account performance
• Translate customer insight into actionable business opportunities
• Identify and implement improvements that create value for both Sofina Foods and the customer
• Represent the voice of the customer internally, influencing stakeholders across the wider business
• Drive a culture of collaboration, accountability and continuous improvement

We're looking for a commercially minded relationship builder who combines strategic thinking with a practical approach to delivering results.

• Significant experience managing major UK grocery retail accounts within FMCG, food manufacturing or fresh/chilled food categories
• A strong understanding of working within fast-moving, short shelf-life environments
• Experience developing and delivering Joint Business Plans with national retail customers
• Excellent relationship-building and stakeholder management skills
• The ability to influence and engage stakeholders at all levels, both internally and externally
• Strong commercial acumen, with experience managing budgets, forecasts and performance metrics
• Experience leading, supporting or mentoring account management teams
• A collaborative approach and the ability to work effectively across multiple business functions
• Strong analytical skills, with the ability to use data and insight to inform decision-making
• A proactive, solutions-focused mindset with a passion for delivering results

This is an opportunity to take ownership of a major retail partnership within one of Europe's leading food businesses. You'll work with talented colleagues across the organisation, gain exposure to senior decision-makers and play a key role in shaping the future growth of both the account and the wider business.

We offer a supportive and ambitious environment where people are empowered to make decisions, build successful careers and contribute to meaningful business outcomes.

Sofina Foods is more than just a food company. It’s a place where you can grow your career, learn new skills, and make a positive impact.

With a wide range of meat and seafood products that delight consumers worldwide, Sofina Foods is…