Security Operations Engineer

Job Title:

Security Operations Engineer

Location:

Leeds/Hybrid

Salary: £45,000 - £55,000 per annum DOE

Job Type: Full Time / Permanent

At TIEVA, we’re not just another MSP, we’re a fast-growing, UK-based hybrid IT provider with a mission to empower organisations through secure, scalable, and reliable technology. We believe in making a real difference for our customers, our people, and the wider community.

As a Security Operations Engineer, you will be a key member of our Security Operations function, responsible for the day‑to‑day operation, monitoring, investigation, and continuous improvement of customer security services. Working in an MSP environment, you will focus on threat detection, incident response, vulnerability management, and security control optimisation across multiple customer estates. You will work closely with Network Operations, Service Desk, Projects, and third‑party vendors to ensure customer environments remain secure, resilient, and fully aligned with SLA and regulatory requirements.

• Proven hands‑on experience in a Security Operations, SOC, MDR or MSP environment, with a strong background in investigating and responding to security incidents
• Strong practical knowledge of modern security technologies including EDR/XDR, Microsoft 365 security, cloud security platforms and associated investigation workflows
• Solid understanding of common attack techniques, vulnerability management and incident investigation methodologies, with the ability to assess risk and drive effective remediation
• Experience working collaboratively across technical teams and with third‑party security partners to investigate, elevate and resolve security incidents
• A proactive, customer‑focused mindset with strong communication skills and the ability to translate technical findings into clear, actionable security guidance and improvements
• Experience supporting firewall and network security controls (Fortinet preferred)

• A proactive, customer‑focused mindset with strong communication skills and the ability to translate technical findings into clear, actionable security guidance and improvements

• Microsoft SC‑200 (Security Operations Analyst) or equivalent hands‑on Sec Ops experience
• CompTIA Security+, CySA+, or equivalent cybersecurity certification
• Fortinet Certified Professional
• Email security / threat protection certifications or experience (e.g. Mimecast, Microsoft Defender for Office 365)
• Other industry security certifications or demonstrable practical experience in Security Operations
• Actively working towards further cybersecurity certifications and professional development

• Experience with SOAR tools and security automation
• Exposure to vulnerability scanning platforms and risk management processes
• Experience in a multi‑customer MSP environment

• Security monitoring, alert triage, and incident response
• Firewall security services, VPNs, and secure remote access
• Vulnerability remediation and risk reduction
• Structured incident, problem, and change management
• Security hardening and configuration best practice

• Hands‑on, operational engineer with strong investigative skills
• Calm, methodical, and detail‑oriented under pressure
• Clear communicator with customers, vendors, and internal teams
• Proactive mindset with a passion for improving security services
• Eager to learn and develop through real‑world experience and certifications

• Self‑motivated, independent, and proactive
• Passionate about learning and growth
• Team player with a positive, can‑do attitude

• Life Insurance
• Pension
• Car allowance (subject to role)
• £1,000 refer a friend bonus.
• Generous uncapped commission scheme (sales role)
• Profit share bonus scheme (non‑sales, subject to T&C’s)
• Free will‑writing service
• Long Service Awards (financial and time rewards)
• Electric Car Scheme (salary sacrifice)
• Cycle to Work Scheme (salary sacrifice)
• IT Purchase / Loan Scheme
• Financial Wellbeing Tool
• Pension Surgery (consultation with a financial advisor)
• Discount scheme (retail, experience days…