CCTV Controller

At Securitas, we’re dedicated to protecting what matters most. With over 300,000 employees worldwide, we offer innovative security solutions tailored to each client’s needs. From on-site officers to advanced surveillance, we use the latest technology to deliver top-tier protection.

Be part of a trusted team, where your contribution makes a real difference in safeguarding people, assets, and information. Join us today and help create safer environments for businesses and communities!

CCTV Controller – Leeds
£15.49 per hour |
12-Hour Shifts | 4 on 4 off | Days & Nights
Permanent Role with Securitas

As a CCTV Controller you will be the central point of security operations — monitoring surveillance systems, identifying and escalating incidents, and ensuring safety protocols are followed at all times. From real-time decision‑making to using advanced technology, this role is all about staying alert, calm under pressure, and responsive.

• Monitoring CCTV, Access Control, Alarm & Detection Systems
• Reporting equipment faults and security incidents accurately and promptly
• Overseeing security personnel performance and appearance
• Ensuring compliance with company and client protocols
• Supporting management with continuous improvement and best practices
• Participating in tech trials and promoting user adoption

• IT skills the use of Office 365 i.e Excel. word
• A background in security, contact centre work, or customer-facing roles
• Tech-savviness and a genuine interest in learning new systems
• Clear communication skills – written and verbal
• A professional, approachable attitude with strong attention to detail
• A proactive mindset with a commitment to excellent service
• Valid SIA CCTV Licence
• Previous experience in a control room environment
• Familiarity with security systems and site layouts
• Confidence using software and digital reporting too
• 2 years experience

• Valid SIA and CCTV Licence (essential)
• Excellent communication skills and a customer‑focused approach
• Ability to remain calm under pressure and act decisively when necessary
• Must be a British national by birth or have held a British passport for a minimum of 5 years
• Must have a 5‑year checkable work history
• Must be willing and able to obtain SC clearance

At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people:

• Opportunity – Seeing potential in every person
• People – Putting people at the heart of what we do
• Purpose – Making your world a safer place

Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.

We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.

• Employee discounts with leading global and local brands.
• Health and wellbeing support, 24/7 online GP services.
• Pension and financial wellbeing resources and support.
• Life assurance for added peace of mind.
• Employee eligibility to EV Schemes (Subject to graded benefits).

Join a team that values your contribution, supports your growth and helps you build a rewarding career.