Housing Advisor Hospital Discharge

Overview

Hours: 37 hours per week

Contract: Temporary

As a Housing Advisor Hospital Discharge, you’ll thrive on working with vulnerable adults and helping to enrich their lives. You’ll enjoy partnership working to ensure positive outcomes for our customers. The Housing Advisor Hospital Discharge will be responsible for providing targeted and personalised housing advice and support to individuals with complex health needs, to enable them to achieve sustainable independent living in the community and avoid homelessness.

The Hospital Discharge Housing Officer will be responsible for providing quality housing advice and support to meet the move-on requirements of residents/tenants who are currently placed ready for discharge from Hospital and are homeless or in supported accommodation services. The post holder will assist individuals to access independent housing through mainstream housing services alleviating blockages and promoting throughput within the system.

The post will also be linked into Leeds NHS Discharge Team to support timely discharges from hospital for individuals who are requiring access to general needs housing. The post holder will contribute to providing integrated packages of housing advice and support to people to enable them to live independent, safe, and fulfilling lives in the community using a strengths-based approach. The post holder will be customer focused and motivated to give the best possible service to the people we support.

Within this role you will have the opportunity to build and develop excellent partnership skills by working with a range of independent and 3rd sector organisations and building connections with supported accommodation providers securing suitable accommodation for individuals who are ready to move on. You will be responsible for managing your own caseload, including completing housing applications and referrals for support and accommodation.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions
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As a Housing Advisor Hospital Discharge, you will bring to the role:

• passionate about partnership working working with vulnerable adults Building pathways with hospitals
• Customer focused and motivated to give the service to the people we support Knowledge of general housing advise

Provide appropriate housing advice and support to people leaving acute wards and Homeless and ready to be discharge from Hospital to placements who may have high risk behaviours and histories, complex physical health issues and limited options to move into community mainstream housing, e.g., local authority, private lets, housing associations etc.

Support individuals who are ready to be discharged to progress along their housing pathways to move to mainstream housing, working closely with the NHS Health Accommodation Gateway workers. Work closely with Leeds and York Partnership Foundation through patient discharge meetings. Link closely with the Working Age Adults Commissioning Team, Discharge Accommodation Gateway Team, Adult Social Care Social Workers, and the Reassessment Team to have an oversight of move-on need within the sector.

Provide ICB, Adults and Health Commissioners and operational managers with updates of gaps in provision and key themes that are barriers to move on plans. Understand the needs of and work with people who are being supported by multiple agencies and contribute to the package of care in relation to housing to promote independence in a safe environment. Promote the support and development of tenants by the provision of practical, social, and therapeutic support services.

Link in effectively with wider support services supporting individuals throughout the housing process and transition into secure accommodation. Facilitate tenants with housing applications and housing related appointments. On rehousing, support tenants to make links with other housing services for ongoing support to ensure maximum resettlement success. Liaise with other agencies concerned with the health and welfare of tenants. Promote the provision of advocacy services to tenants where required.

Organise and attend professionals and care plan meetings where appropriate. Accurately complete all necessary documentation on the Client Information System (CIS), records and reports as necessary and determined by the Leeds City Councils procedures including the Code of Conduct.

Respect the confidential nature of the work and ensure that tenants and carers are aware of the Councils policies relating to customers access to files and to work within the appropriate information sharing protocol and the General Data Protection Rules (GDPR). Mobilise outside resources where appropriate, i.e., family, recreational, educational, cultural, occupational, legal, physical aids, and adaptations, medical, psychiatric, benefit payments, volunteer services, and day…