Housing Officer, Social Work

Come and make a difference at 54 North Homes
as a Housing Officer

We’re looking for a passionate and skilled individual to join us as a Housing Officer in our Housing Services Team
. This is a fantastic opportunity to be part of a team that’s making a real difference in people’s lives.

This is a part‑time role working 3 days (Wednesday, Thursday and Friday). You must be enthusiastic and able to demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of 54 North Homes in our communities.

The Housing Officer role involves visiting tenants, customer contact visits, low‑level anti‑social behaviour, estate inspections & allocations.

It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you will be great with people.

You should have excellent communication skills and the ability to plan and prioritise your own workload, often working to targets and tight deadlines.

You will be part of a team but the role does require the ability to work on your own initiative and carry out lone working in the community and in tenants’ homes.

Previous knowledge and experience within a social housing environment, housing legislation and knowledge of welfare reform changes would be an advantage.

• Deliver high‑quality, cost‑effective, customer‑focused services.
• Deliver tenancy and estate management services for housing across the 54
  
  North Homes geography.
• Work as part of a team to achieve targets, KPIs and objectives.
• Provide a holistic housing management service, building and maintaining relationships with customers and sustaining tenancies.

A full UK driving licence and access to a vehicle for work purposes is essential.

You’ll be part of our Housing Services Team. If you’d like to know more about the role, feel free to reach out to sa or telephone .

• Housing Officer – permanent role
  • Salary is £35,995 per annum plus a Karbon car payment of £2,317 per annum (pro rata)
  • Location:
    
    Leeds
  • Regular travel required
  • 22.2 hours (3 days) per week

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in, the role they’re applying for.

The role you're applying for is exempt from the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) must submit an enhanced disclosure and barring check application during pre‑employment checks.

We offer a generous benefits package to support your wellbeing and development, including:

• 26 days annual leave (rising to 31 after 3 years)
• Birthday leave
• Occupational pension
• Health cash plan
• Flexible benefits pot
• Access to funding for qualifications, conferences, and learning events

If this sounds like the role for you, apply new via our website:

We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.

Thursday 26 March 2026

We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!

10 March 2026

We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.

We believe that everyone has unique strengths and skills to contribute to our workplace. We strive to create an environment that is inclusive and accessible for all. As neurodiversity is broad and unique to candidates, we are rethinking the selection process and removing barriers to allow candidates to fully showcase their true abilities and potential.

• Questions in advance of the interview
• Specific and concrete questions rather than hypothetical questions
• Adjustments to the physical working environment e.g., tests and interviews to take place in a venue with low sensory stimulus
• Accepting video/recorded CVs where requested
• Recording videos that describe the role and responsibilities – use of visual aids / process maps for hierarchies and processes.
• Extra time for tests/assessments
• Mentors and/or buddies during induction

If you need further advice or assistance to apply for the role, please contact Human Resources by email at: