ASB Case Officer

Are you passionate about making a positive impact in your community? Do you have the drive and enthusiasm to tackle anti-social behaviour (ASB) and improve the lives of residents in Leeds? If so, we want you to join our dynamic team at the Leeds Anti‑Social Behaviour Team (LASBT) as a ASB Case Officer.

LASBT is a shining example of effective partnership working, bringing together staff from Leeds City Council and West Yorkshire Police in a co‑located, multi‑agency setting. Our team operates across three geographical areas, collaborating with a wide range of partners and agencies to address and resolve issues of anti‑social behaviour. As an ASB Case Officer, you will play a crucial role in investigating and resolving reports of anti‑social behaviour.

Your efforts will directly contribute to creating a safer, stronger community for the people of Leeds.

• Conduct thorough investigations into reports of anti‑social behaviour.
• Collaborate with various partners and agencies to develop and implement effective solutions.
• Engage with the community to understand their concerns and needs.
• Maintain accurate records and documentation of cases.
• Develop and implement strategies to prevent and address anti‑social behaviour.
• The post holder will work within the Leeds Anti‑Social Behaviour Teams, having a remit to investigate and coordinate appropriate actions to resolve complaints of, and reduce incidents of, anti‑social behaviour and harassment across the Leeds City Council area.
• The post holder will engage in multi‑agency partnership working, developing and actively participating in targeted initiatives that directly contribute to the delivery of the Council's approach to addressing Anti‑Social Behaviour issues.
• The post holder will support the ongoing review and development of anti‑social behaviour operational procedures to both improve and promote the service provided by the agencies to all communities across the Leeds City Council area.
• To have principal responsibility for a delegated caseload of anti‑social behaviour enquiries, referrals and cases.
• To conduct thorough investigations into complaints of anti‑social behaviour cases, harassment (including all hate crime) ensuring pertinent facts, available evidence and actions undertaken are accurately recorded, in order to determine an appropriate course of action.
• To prioritise work, responding with appropriate speed according to the seriousness of anti‑social behaviour encountered, to secure the protection afforded by the courts for complainants and witnesses, liaising with and making referrals to support agencies both internal and external providers.
• To maintain regular contact with victims and witnesses of anti‑social behaviour, issuing and collecting nuisance diary books, providing victims and witnesses with clear guidance and advice.
• To organise and conduct interviews with victims, witnesses and alleged perpetrators, formally recording agreed actions and outcomes, taking where necessary, coherent and accurate statements, to provide evidence of a standard required by civil and criminal courts.
• To engage with a diverse range of partner agencies (e.g. Youth Offending Teams, Social Care, Housing, Youth Services, Police, Victim support etc) to progress case work, obtain information and identify opportunities to resolve, intervene and/or prevent further incidents of crime and anti‑social behaviour.
• Attend and contribute to a range of area based problem solving groups and multi‑agency anti‑social behaviour initiatives which seek to identify, address and reduce instances of crime, anti‑social behaviour and harassment, promoting a partner agency support and involvement.
• Ensure work is undertaken in accordance with agreed procedures, service standards, partner agency service level agreements and current legislation.
• To maintain all casework in accordance with procedures ensuring all case files and recording systems (paper and computer based) are accurate, to allow effective monitoring and/or review of Anti‑Social Behaviour, harassment cases and service objectives.
• To regularly review all case material and evidence, liaising with Team…