Family Time Supervisor

## Family Time Supervisor Job Reference:1820

Location:

Hertfordshire Hours of Work:16

Salary:£25,176 FTE per annum – (Pro-rata amount for part-time hours, £10,886)
Contract Type:

Permanent Closing Date:17 Jul 2026
** 1820 - JDPS - Family Time **### About the roleID: 1820 Family Time Supervisor   Hertfordshire Children’s Contact Service    Salary: £25,176 FTE per annum – (Pro-rata amount for part-time hours, £10,886)

Hours:

Up to 16 hours per week (Part-time)

Location:

Burymill Family Centre, Hertfordshire

Contract:

Permanent    Family Action & the Role’s Impact:  At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the  importance of family in national and local policy making, amplify family voices and represent the changing needs of families in the UK today.
You will be working closely with the Team Manager and Hertfordshire Children’s Services to provide a safe, happy and positive experience for families, children and young people who have been referred to the service. You will provide Supervised Family Time for those referred to the service by their Social Workers and will provide a safe and welcoming environment where families are able to build trusting relationships and where appropriate receive support, advice and guidance.

Main Responsibilities:

1. To support the delivery of safe and effective supervised Family Time sessions.
2. To promote and maintain Family Time arrangements that are agreed between all parties including respecting the wishes of children and young people.
3. To ensure you have an understanding of, and comply with, Family Action’s and Hertfordshire’s procedures for promoting and safeguarding the welfare and safety of children and vulnerable adults, undertaking risk assessments before each session ensuring that the risks identified by Social Workers are mitigated.  4. To assess the quality of parenting observed during Family Time, ensuring that the key areas for observation identified by the Social Worker are addressed, and use this evidence to complete detailed and timely reports as required by the court and/or principal social worker.
5. To ensure that all supervised sessions are managed to ensure as positive experience for the children and young people as possible.
6. To recognise any risks of harm and intervene appropriately to de-escalate the risks or bring in additional support as required to safeguard the children.
7. To keep records of your work using Family Action systems, adhere to confidentiality, information sharing protocols and risk assessment processes.
8. To have the ability to travel to supervised sessions in other area’s (when required).
9. To contribute to the collection, recording and analysis of information required by commissioners, judiciary, principal social worker and Family Action and provide accurate reports as necessary.
10. To participate in personal supervision, funded training and appraisal processes to ensure your knowledge skills and practice is of a high standard.
11. To implement the principles of Family Action’s Equal Opportunities Policy in every aspect of your work and positively promote the principles of the policy amongst colleagues, service users and other members of the community.
12. To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect the health, safety and welfare of yourself and others.
13. To ensure you have an understanding and comply with Family Action’s and Hertfordshire’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
14. To ensure the implementation of Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
15. To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health,…