Street Outreach Practitioner

Location:

Forward Leeds, 74 Kirkgate, Leeds, LS2 7DJ

Working Hours:

37 hours per week (Full Time)

Contract Type:
Permanent (Full Time)

Salary: £25,877.80 to £34,240.03 per annum

Waythrough, established in 2024 from the merger of Humankind and Richmond Fellowship, is one of England’s largest mental health and social support charities. We support around 125,000 people annually through nearly 200 services, operated by 3,500 staff and volunteers.

The Street Support Outreach Worker will work within Forward Leeds’ alcohol and drug service, providing advice, support and treatment to adults, young people and families. Working alongside partner agencies, you will engage with people experiencing homelessness, rough sleeping and street-based lifestyles, using trauma‑informed, person‑centred approaches.

• Engage proactively with people who are rough sleeping, homeless or involved in street-based begging, helping them access treatment and support.
• Manage a varied caseload of adults with complex needs, completing assessments, recovery plans, safeguarding and risk management plans.
• Build trusting relationships using trauma‑informed and recovery‑focused approaches.
• Deliver one‑to‑one psychosocial interventions and support individuals throughout their recovery journey.
• Work collaboratively with housing services and accommodation providers to help people move into supported and permanent housing.
• Carry out triage and comprehensive assessments, including harm reduction and blood‑borne virus (BBV) screening where appropriate.
• Work closely with partner agencies including homelessness services, healthcare providers, local authorities and community organisations to deliver coordinated support.
• Promote harm reduction and reduce the impact of substance use on individuals and the wider community.
• Maintain accurate and confidential electronic case records and contribute to service quality and performance standards.
• Participate in outreach sessions, multidisciplinary meetings, supervision, training and ongoing professional development.

We’re looking for someone who is compassionate, resilient and motivated to support people experiencing multiple disadvantage.

• NVQ Level 3 in Health & Social Care (or equivalent), or a willingness to work towards this qualification.
• A relevant qualification in substance misuse, social care or a related discipline is desirable.

• Experience of working with adults affected by substance misuse, homelessness or other complex support needs within community or outreach settings.
• Knowledge of recovery‑focused practice, harm reduction, safeguarding, risk assessment and person‑centred support planning.
• Experience of working collaboratively with statutory services, housing providers and community organisations to deliver coordinated support.

• Excellent communication and relationship‑building skills, with the ability to engage and motivate people who may be reluctant to access services.

• Confident using Microsoft Office and electronic case management systems to maintain accurate records.

• Ability to work independently in community settings while contributing positively to a supportive multidisciplinary team.

Flexibility is required, including participation in outreach sessions and occasional unsociable hours to meet service needs.

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family‑friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long‑service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year
• Inclusion and accessibility support – we are a Disability Confident employer.

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email our recruitment team: recru

Closing Date: 2026‑07‑24