Vulnerability Co-ordinator

Salary: £37,005.87 per annum with yearly increments based on performance. Contract Type:
Full time permanent position.

Location:

To be based at one of our main hubs (Birmingham, Leeds, Glasgow, Buckingham Palace Road). An additional London allowance of £4,775.00 is applicable to London based candidates only.

Type of Working Arrangement:
Blended approach of home and office-working is available.

Hours:

This is full-time role (37 hours per week).

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply:
We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

British Transport Police have an opportunity for a Vulnerability Coordinator to join the Public Protection & Vulnerability Department.

As a Vulnerability Coordinator with BTP, you will play a key role in managing and coordinating the Force’s response to vulnerable individuals, ensuring compliance with statutory obligations relating to mental health, adults at risk and child safeguarding legislation. You will support the identification and management of suicidal behaviour, self‑harm and mental health incidents, contributing to the assessment of risk and implementation of safeguarding measures to ensure individuals receive appropriate care and support.

Working closely with internal teams and partner agencies, you will contribute to and make decisions on safeguarding referrals, establishing strong, collaborative relationships to enable effective information sharing and achieve the best possible outcomes for vulnerable people.

• Reviewing, assessing and prioritising incidents involving vulnerable individuals, ensuring appropriate safeguarding responses are in place
• Identifying safeguarding concerns and ensuring Public Protection incidents are accurately recorded and managed
• Making referrals and liaising with partner agencies to support safeguarding outcomes and effective information sharing
• Building strong relationships with internal teams and external partners to support decision‑making and reduce risk and harm
• Maintaining accurate records and producing briefing products to inform operational policing and public protection activity
• Providing advice, guidance and training to operational officers, supporting continuous improvement in safeguarding processes and outcomes

• Educated to A Level (or equivalent relevant experience)

• Experience of working in a role requiring an understanding of safeguarding and risk
• Experience of working collaboratively within a team environment
• Experience of working with partners and adapting communication style to different audiences
• Demonstrable experience of building relationships, influencing and negotiating with stakeholders

• Strong decision‑making and judgement skills, particularly when handling sensitive information
• Excellent organisational skills, with the ability to work independently and prioritise workload
• Strong written and verbal communication skills, with the ability to present complex information clearly
• Competent in using IT systems and software packages, including Microsoft Office

• Understanding of Data Protection principles and legislation
• Awareness of Freedom of Information principles

• 28 days annual leave plus bank holidays, increasing to 30 days after 5 years
• Family-friendly policies, including up to 26 weeks paid maternity and adoption leave
• Bespoke benefits platform and Blue Light…