Senior ServiceNow Developer

Netcompany is one of the fastest growing technology companies in the UK, recognised for disrupting the marketplace and helping to transform the IT sector. We deliver IT Transformation and Delivery services to many well‑known organisations, including 18% of the FTSE 100, across several different sectors.

Netcompany has ambitious growth plans for the next few years and will continue to win and deliver multi‑million‑pound projects, offering a fantastic opportunity for all staff to grow with us and carve out a challenging, successful and rewarding career.

The Senior Service Now Developer is responsible for building high‑quality, maintainable solutions using best‑practice patterns. This role balances speed of delivery with long‑term sustainability and operates with a high degree of autonomy.

• Design and develop solutions across the Service Now platform
• Configure core capabilities (e.g. ITSM, CSM, Now Assist, EC / Portals, workflows, flows, catalog, integrations, ITOM etc.)
• Build reusable, scalable components using out‑of‑the‑box functionality
• Minimise customisation and avoid introducing technical debt
• Develop and maintain integrations (REST/SOAP APIs, external systems)
• Work closely with architects to align on design standards and guardrails
• Troubleshoot and resolve platform issues
• Contribute to documentation and knowledge sharing

• Strong hands‑on Service Now development experience
• Experience across multiple modules (not limited to one area)
• Advanced scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer)
• Experience building integrations and working with APIs
• Solid understanding of CMDB and data structures
• Proven ability to deliver independently in a senior capacity
• Service Now Certified Application Developer (CAD) – desirable
• Data foundations - mandatory

• Delivery‑focused and practical
• Avoids over‑engineering
• Comfortable operating as a senior developer in a small team
• Understands trade‑offs between speed and sustainability
• Proactive in improving how things are built

• Delivers clean, maintainable solutions from the outset
• Uses out‑of‑the‑box patterns wherever possible
• Requires minimal oversight to deliver effectively

• 25 days’ holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well‑being services
• Access to our Employee Resource Groups, which provide a platform for colleagues to connect, learn and support one another

Netcompany is committed to providing an inclusive and barrier‑free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme which means we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. If you need any reasonable adjustments or extra support during the recruitment process, please contact us at reasona