Digital Workplace Architect; Solutions

Job Introduction

Salary: Up to £76,298.19 (£61,337.60 basic salary per annum with yearly increments based on performance, plus £4,613.61 London Allowance if applicable, plus a non‑contractual/non‑pensionable "Skills for the Information Age" supplement of up to £10,346.98 awarded either 0%, 50% or 100% based on validation of self‑assessment).

Contract Type: 22‑month fixed‑term contract

Location: Can be based at any of our main hubs – London, Birmingham, Cardiff, Glasgow, Manchester or Leeds

Type of Working Arrangement: Blended approach of home and office working available

Hours: 37 hours per week

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply:
We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

The Technology Department is recruiting for a Digital Workplace Architect to design and deliver intelligent, automated, and user‑centric digital workplace solutions that enhance productivity, collaboration, and operational effectiveness across the force. You’ll drive the architectural design of workplace services – leveraging AI, automation, and modern digital platforms – to make our tools smarter, faster, and easier to use. From streamlining workflows to embedding intelligent assistants, your work will directly support frontline policing and public safety.

• Lead the design and optimisation of digital workplace services
• Identify opportunities to embed AI and automation into workplace services
• Collaborate with IT, business stakeholders and external partners to deliver scalable, secure and user‑friendly solutions
• Lead the evaluation and adoption of emerging technologies that improve digital employee experience
• Ensure solutions meet accessibility, security and compliance standards in a policing environment

• Proven experience in digital workplace architecture and solution design
• TOGAF certified or equivalent experience
• Experience designing or implementing AI/automation solutions (e.g. Power Platform, Copilot, RPA, chatbots)
• Expert understanding of Microsoft services together with recognised Microsoft certifications
• Strong understanding of AI, automation and digital service design principles
• A user‑first mindset with a passion for simplifying complex systems

• 28 days annual leave plus bank holidays, increasing to 30 days after 5 years
• Family‑friendly policies, including up to 26 weeks paid maternity and adoption leave
• Bespoke benefits platform and Blue Light Card access
• Salary sacrifice options for cycles, home technology, gym membership and electric vehicles
• Interest‑free annual rail season ticket loan after 6 months
• Access to the Transport Benevolent Fund for health, welfare and financial support
• Development opportunities, including fully funded apprenticeships
• Excellent pension scheme – the BTP GPP Police Staff Pension Scheme, administered by Royal London

We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve. We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. We actively work to challenge discrimination, remove barriers and ensure equity throughout our recruitment and employment practices.

Ready to take the next step in your career? At BTP, you’ll have the opportunity to grow, make a real impact, and be part of something extraordinary. Find out why BTP could be the perfect fit for you – about us and how to apply.