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CX Tooling & Automation Architect

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Arbor Education
Part Time position
Listed on 2026-07-13
Job specializations:
  • Software Development
    Data Engineering
Salary/Wage Range or Industry Benchmark: 55000 - 90000 GBP Yearly GBP 55000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: CX Tooling & Automation Architect (Flexible Work)

Arbor Education is seeking a CX Tooling and Automation Specialist to architect and maintain the infrastructure powering our customer experience. You will bridge customer operations and technical execution, focusing on automation, data integration, and scalable CX platforms.

You’ll configure Gainsight and Zendesk, build automated triggers, manage data pipelines, and develop real-time KPI dashboards to show ROI on digital programs.

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