Senior Technical Business Analyst

What will you be doing?

Lead discovery and requirements definition for complex, business‑critical programmes across AI, intelligent automation and enterprise technology. Translate business needs into clear, actionable technical requirements, user stories, process flows and acceptance criteria across multiple systems and teams. Partner with Architects, Principal Engineers and Product teams to shape solution design, integration approaches, APIs, data models and delivery roadmaps. Provide expert analysis and constructive challenge to ensure technical solutions remain aligned to business objectives and strategic priorities.

Lead requirements and analysis activities for agentic AI initiatives, including multi‑agent workflows, orchestration, tool integration, memory management and human‑in‑the‑loop processes. Act as a subject‑matter expert in emerging AI and agentic technologies, helping to shape best practice and drive innovation across the organisation. Drive high standards of requirements governance, traceability and documentation, ensuring solutions are delivery‑ready and scalable. Identify and manage risks, dependencies and delivery challenges, providing clarity and direction within complex and fast‑paced programmes.

Build strong relationships with senior business and technology stakeholders, facilitating workshops and influencing key delivery decisions. Champion Business Analysis best practice, mentoring colleagues and helping to elevate capability across the wider function.

• Essential: Proven experience leading business analysis activities across complex, large‑scale technology delivery programmes.
• Strong expertise in requirements elicitation, user stories, process modelling, data mapping and acceptance criteria definition.
• Ability to operate autonomously, providing clarity and direction within complex and ambiguous delivery environments.
• Experience partnering with Architects, Engineers and Technical Leads on solution design, APIs, integrations and data models.
• Strong knowledge of Agile delivery methodologies, with experience supporting and mentoring cross‑functional teams.
• Excellent stakeholder management and communication skills, with the ability to engage and influence senior leaders.
• Proficiency with Jira, Confluence, Lucidchart, draw.io and similar delivery and documentation tools.
• Strong analytical and problem‑solving skills, with the ability to challenge assumptions and drive better outcomes.
• Desirable
  
  Experience:
  
  Delivering AI, Generative AI, Machine Learning or Agentic AI solutions.
• Understanding of LLM concepts, prompt engineering, RAG, agent orchestration and AI‑driven workflows.
• Experience delivering automation, RPA or Intelligent Process Automation solutions.
• Exposure to cloud‑native and microservices architectures across AWS, Azure or GCP.
• Experience defining BA standards, best practice or operating models.
• Relevant Business Analysis or Agile certifications such as BCS, CBAP, SAFe or equivalent.
• Experience supporting technology‑led transformation and large‑scale change programmes.

• Competitive salary.
• 25 days annual leave with the option to purchase 5 more.
• Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service.
• Wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more.
• Matched pension contribution up to 10%.
• Access to our car benefit scheme.
• Access to our online learning platform to continue to develop and grow your career with us.
• The chance to join an innovative, fast‑paced and passionate team.

#Liberty Blume a Liberty Global company, is a rapidly growing business services provider, specialising in tech‑enabled back‑office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer‑centric and enjoy being one step ahead, join us on our scale‑up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates.