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Conversational AI & Voice Architect
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-07-20
Listing for:
Vallum Associates
Full Time
position Listed on 2026-07-20
Job specializations:
-
Software Development
AI Engineer (Applied/Software)
Job Description & How to Apply Below
Key Skills
Design and implement multimodal customer experiences across messaging, digital and voice channels.
Key Responsibilities- Design customer-facing agents
- Define voice interaction patterns
- Manage interruption handling and escalation
- Implement channel integration patterns
- Establish conversational standards and governance
Conversational AI, Voice AI, Contact Centre AI, Speech Technologies, Vertex AI Speech Services, Dialogflow CX, Prompt Engineering, Customer Experience Design, GCP
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