Mid-Level Manual QA Engineer

Location:

Hybrid (Leeds/Liverpool) – 3 days per week in the office

Working hours:

37.5 hours per week

Flexi-time:
Core hours 9:30 am – 4:00 pm

Reporting to: QA Team Lead

We're looking for an experienced Manual QA Engineer to join our QA team. You'll help us deliver high-quality ecommerce experiences across Shopify and Peracto , our in-house platform for complex B2B ecommerce.
This is a hands-on role for someone with solid commercial testing experience. You understand risk and own your testing from planning through to release.
You'll work closely with QA, Development and Delivery to spot quality risks early, make sure requirements are met and give our clients confidence in every release.

• Own manual QA across Shopify and Peracto builds, from individual tickets to complete end-to-end customer and buyer journeys.
• Review requirements, acceptance criteria and designs early, flagging gaps and testability risks before development starts.
• Set a risk-based test approach for each piece of work, balancing functional, exploratory, regression and smoke testing against scope and commercial impact.
• Write clear, maintainable test cases and regression suites.
• Test storefronts, admin areas and APIs across an agreed browser and device matrix.
• Raise and triage defects with clear reproduction steps, severity and evidence, then work with developers to isolate root causes and verify fixes.
• Own release readiness, including regression for Peracto platform upgrades, pre-release checks, post-deployment smoke testing and a clear go/no-go recommendation.
• Help shape how we work, from QA estimates and project kick-offs to test documentation, processes and tooling.

Essential

• 3–5 years of experience in QA or software testing.
• Commercial experience as a QA Engineer, Software Tester or similar.
• Hands-on experience testing Shopify stores, themes, apps and third-party integrations.
• Strong manual testing experience across web applications and ecommerce websites, including checkout, payments and promotions.
• A risk-based approach, with a good understanding of functional, regression, exploratory and smoke testing.
• Experience writing test scenarios and test cases from requirements and acceptance criteria.
• Experience identifying, reproducing and clearly documenting defects.
• API testing experience across REST or GraphQL APIs, ideally using Postman.
• Cross-browser and device testing experience.
• A good understanding of web technologies, including HTML, CSS and browser developer tools.
• A good understanding of the software development lifecycle and Agile ways of working.

Desirable

• Experience testing B2B ecommerce, such as account-based pricing, quotes or ERP integrations.
• Experience testing headless or API-driven platforms.
• Experience working in an ecommerce agency.
• Experience with Jira, Qase, Browser Stack or similar tools.
• Accessibility testing experience.
• Basic SQL or database querying to verify order and pricing data.
• Exposure to automated testing, or an interest in learning Playwright.
• Experience using AI tools to support testing activities, improve efficiency or generate test scenarios.

• You explain issues, risks and testing outcomes clearly to technical and non-technical people.
• You take ownership and drive your work forward with minimal direction.
• You're commercially aware, balancing quality, risk, time and project needs.
• You think critically and investigate issues to find the right testing approach.
• You build strong working relationships with Development, QA and Delivery.
• You stay organised across multiple projects and competing priorities.
• You're curious and keen to keep improving your testing skills and our QA practices.

This is an opportunity to join a growing QA team and play an important role in delivering…