Customs Clerk

Our client in Erith, Kent are looking for a customs clerk, or ideally an operations clerk who has customs experience.

The Customs Clerk is responsible for preparing, processing, and submitting customs documentation to ensure the efficient clearance of import and export shipments. The role requires strong knowledge of customs regulations and hands‑on experience within freight operations to support timely cargo movement and compliance with all statutory requirements.

• Prepare and process customs declarations for imports and exports in accordance with local and international regulations.
• Classify goods using the correct Harmonized System (HS) codes and ensure accurate tariff application.
• Liaise with clients, freight forwarders, and internal teams to facilitate smooth clearance.
• Verify shipping documents including commercial invoices, packing lists, certificates of origin, and licences.
• Calculate fees and other applicable charges.
• Monitor shipment status and resolve clearance issues or delays.
• Ensure compliance with customs laws, trade regulations, and company policies.
• Maintain accurate records and filing systems for audit and compliance purposes.
• Support freight operations by coordinating with warehouse, transport, and operations teams.
• Provide advice to clients or internal stakeholders on customs requirements and procedures.
• Assist with customs inspections and examinations when required.

• Customs brokerage or clearing certification (advantageous).
• Minimum 14 years experience in customs clearing with proven freight operations exposure.

• Knowledge of customs regulations and tariff classifications.
• Familiarity with customs clearance systems and electronic submission platforms.
• Understanding of import/export procedures and freight documentation.
• Excellent attention to detail and accuracy.
• Strong organisational and time management skills.
• Good communication and interpersonal abilities.
• Ability to work under pressure and meet tight deadlines.

• High level of integrity and professionalism.
• Problem‑solving mindset.
• Customer‑focused approach.
• Team player with ability to work independently.