Road Freight Operator

Road Freight Operator Our client, a freight forwarder is looking for a European Road Freight Operator to join their office in Leeds. Role Purpose To plan, coordinate, and execute the transportation of goods by road, ensuring compliance with customer requirements, legal obligations, and company standards. The role ensures efficient, cost-effective, and timely delivery of consignments while maintaining high levels of customer satisfaction and operational control.

Key Responsibilities 1. Freight Coordination & Operations Arrange domestic and international road transport of goods. Plan and schedule shipments in coordination with carriers, drivers, and warehouse teams. Prepare and verify transport documentation (CMR, delivery notes, packing lists, etc.). Monitor shipment progress and proactively resolve delivery or routing issues. Ensure compliance with road transport regulations, ADR requirements, and company safety policies. Manage booking confirmations, pick-up/delivery instructions, and load plans.

2. Customer Service & Communication Act as the main contact point for assigned customers. Provide shipment updates, ETAs, and resolve transport-related queries.