Driver's Mate

We are expanding our home delivery operation and have exciting opportunities to join our growing team as Driver's Mates! As a Driver's Mate, you will shape a new area in our business, supporting the Drivers to ensure the on‑time delivery of IKEA goods to customers in the local area while delivering a high level of service.

• The start date of employment will be: 15th March 2026
• This role offers £13.45 per hour.
• 39 hours per week, 4 days out of 7, including evenings and weekends. Working hours will support the needs of the business.
• Flexibility can be discussed to match your life and the business needs during the interview.

• 15% IKEA discount and discount portal helping you save £100s on high‑street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest‑free loans.
• Given Day – additional paid leave you can take at any point during the year when it is important for you.

• You aim to deliver a quality experience, are prepared to step up and problem‑solve when things aren’t right.
• You take Health & Safety seriously and are comfortable risk‑assessing your environment.
• You are attentive to details, especially when performing checks on your vehicle.

• You will support the Driver to complete vehicle safety checks and take appropriate action.
• You will assist in loading goods into the vehicle in a safe and organised manner, ensuring the delivery route matches the goods for maximum efficiency.
• You will deliver goods to customers’ homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
• You will communicate with the customer both in person and over the phone to provide a positive customer service experience.
• You will handle a range of furniture items, from LACK coffee tables to PAX wardrobes.

• Drug and Alcohol test as part of onboarding.
• Medical questionnaire.
• Criminal history check.

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.