Supply Chain Shift Leader

Scope of Role

Coordinate day-to-day operational activities across each shift to ensure requirements are met efficiently, on time, and cost-effectively from raw material and finished goods inventories. Lead warehouse, picking and goods-in teams to deliver safe, compliant and high-performing operations.

This list is not exhaustive and may be subject to change, in consultation with the post holder, in response to new circumstances.

• Coordinate daily operational activities across the shift/site to meet efficiency, service and cost targets.
• Lead warehouse, picking and goods-in teams by example, promoting a safe and food-safe culture through Quality Systems and Procedures.
• Ensure adoption of Good Manufacturing Practices and correct use of PPE and equipment.
• Support training and adherence to Standard Operating Procedures.
• Ensure compliance with correct operation of MHE (Material Handling Equipment).
• Promote a Clean-As-You-Go culture across yard, canopy, warehouse and BDC areas.
• Drive a Right-First-Time culture and continuous improvement by identifying root causes of failures, non-conformances and customer complaints.
• Maintain stock care, accuracy and rotation to minimise damage, reduce shortages, improve picking accuracy and limit write-offs.
• Ensure people and equipment issues are reported and escalated to the Logistics Manager where required.
• Manage absence and behaviour in line with company policies, liaising with HR where appropriate.
• Report all accidents, incidents and near misses accurately and in a timely manner.
• Carry out clear and structured shift handovers.
• Support projects aimed at improving warehouse and picking efficiency.

• Committed to high standards of safety and quality with attention to detail (Essential)
• Ability to work under pressure and meet delivery deadlines in a fast-paced warehouse environment (Essential)
• Confident interacting with colleagues across teams on a day-to-day basis (Essential)
• Able to work unsupervised and use own initiative to achieve results (Essential)
• Willingness to adapt to new approaches and lead by example within a shift-based team (Essential)
• Confident resolving conflict and achieving solutions (Desirable)
• Strong written and verbal communication skills, clear and concise (Essential)
• Team player who supports and guides others (Essential)

• Numerate and able to communicate verbally and in writing (Essential)
• Warehouse and order picking experience (Essential)
• MHE qualifications (Essential)
• Managing for results (Desirable)
• Team leadership or coordination experience (Essential)
• Problem-solving (Desirable)
• Positive influencing (Desirable)
• Self-motivation and self-awareness (Essential)
• Teamwork (Essential)