Warehouse Manager

Join us from the very beginning as we launch our state-of-the-art automated distribution centre!

This is an exciting opportunity for an experienced Warehouse Manager to join a new operation at an early stage, helping to shape processes, develop teams, and support the introduction of advanced automation technology.

Reporting to the Senior Warehouse Manager, you’ll lead and support warehouse teams to ensure smooth day‑to‑day operations, meeting key safety, quality, and service targets while delivering a consistently high standard of performance.

As a Warehouse Manager, you will be responsible for delivering operational performance across your shift, ensuring productivity, quality, safety and service targets are achieved.

• Leading and developing operational teams within a fast‑paced automated warehouse environment, ensuring colleagues are engaged, trained and supported to achieve operational objectives.
• Conducting performance reviews, coaching and development plans.
• Managing shift performance against agreed KPIs and service targets.
• Managing labour planning and resource allocation across the shift.
• Supporting the implementation and operation of warehouse automation technologies.
• Working closely with Engineering and systems teams to resolve operational challenges.
• Driving a strong safety‑first culture across all warehouse activities.
• Ensuring compliance with company policies, procedures and safe systems of work.

• Experience managing teams within a fast‑paced warehouse, logistics or fulfilment environment.
• Strong leadership and people management skills.
• Experience managing operational KPIs and performance targets.
• Ability to motivate, coach and develop teams.
• Good understanding of warehouse health and safety requirements.
• Strong problem solving and decision‑making skills.
• Experience using Warehouse Management Systems (WMS).
• Leads by example, with a hands‑on and team‑focused approach.
• Experience working within an automated warehouse environment.
• Experience supporting e‑commerce, retail fulfilment or high‑volume customer order operations.
• Exposure to technologies such as Autostore, conveyors, robotics and automated packing solutions.

We are a 7‑day operation with service hours between 06:00 – 23:00
. This role works on a weekly rotating shift pattern, covering 5 days out of 7 (with days off during the week when weekend shifts are worked).

• Mostly 08:00 – 16:30 (Mon–Fri)
• Occasional 06:00 – 14:30 starts depending on operational needs
• Saturday:
  09:00 – 17:30

• 14:30 – 23:00 (Mon–Fri)
• Sunday:
  09:00 – 17:30

Start times and rotation details will be fully discussed during interview. During our peak times throughout October, November and December there may be a requirement to work additional hours which is paid as overtime.

• Generous discount scheme across our full range of music and home entertainment products.
• Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
• Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’.
• Free car parking with access to electric charging points.

Plus, the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.

If you're passionate about warehouse operations, people leadership, and innovation, and want to be part of an exciting new chapter, we'd love to hear from you!