Interim National Account Manager

Job Details

• Job title:
  
  Interim National Account Manager
• Reports to:
  
  Commercial Controller
• Contract:
  
  6 Month Temporary Contract
• Location:
  
  Leek, Ornua Foods UK
• Salary:
  Generous salary based on experience
• Hours:
  
  Monday to Friday, 36.25 hours per week
• Benefits:
  Company Pension, Subsidised Staff Canteen, Company shop offering discounts on Ornua products, Sports & Social Club, Staff Lottery, Discount on Bikes & Tech Scheme, Confidential Employee Assist Programme, Free onsite parking and many more

Ornua (meaning “new gold”) is Ireland’s largest exporter of Irish dairy products, proudly bringing the unique taste of Irish dairy to the world for over 55 years.

Are you a National Account Manager looking for the challenge of taking a mission driven organisation to its next level of success? Ornua is actively seeking an Interim National Account Manager to join our Commercial department as we continue our growth trajectory. The Interim National Account Manager will work alongside the Commercial Controller to build a strategy and business plan which will engage our customers and will be responsible for implementing and monitoring these plans.

• Ornua operates from 10 business units worldwide, including 12 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.
• The Group is structured across two divisions:
  Ornua Foods and Ornua Ingredients.
• Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Pilgrims Choice.
• Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of dairy ingredients to food manufacturers and food service customers across the world.
• Our co‑operative ethos lies at the heart of how we do business as a purpose and values‑led organisation, creating value for Irish dairy farming families.
• Our values lie at the core of everything we do. Our five values encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care, and Achieve Great Things Together.
• Dynamic Working policy in place which facilitates flexible hours and hybrid working.
• We invest in our people and foster a culture of continuous learning and improvement.
• Career Progression including Global Mobility opportunities.
• Comprehensive Benefits with regional specific offerings.

• Deliver budgeted volume and margin on allocated accounts.
• Generate plans which will support our ambition to gain partnership status on key accounts.
• Manage the day‑to‑day relationships with nominated accounts and brands, providing effective communication between relevant Ornua and customer teams.
• Manage a retailer relationship that includes our brand and own‑label portfolio, ensuring clear and distinct plans are in place for both project streams.
• Facilitate forecasting with planning departments. Responsible for forecasting, interaction with the planning team and for the final process sign off.
• Promotional planning – agree and implement plans through JBP’s or promotional slots with key accounts. Agree marketing spend as part of an overall plan and take responsibility for agreed activity. Analyse and report effectiveness of promotions.
• Build and maintain strong and sustainable relationships with key customer contacts.
• Key Stakeholders:
  Work as part of the wider Ornua virtual team to provide an integrated service to our customers. This encompasses areas such as Commercial Finance, Brand Marketing, Category Marketing, Technical and Supply Chain.
• Investigate, make recommendations, and progress any agreed opportunity for the generation of new business.
• Support the Senior Management Team in the delivery of our wider departmental objectives across all accounts.

• Experience in retail commercial FMCG.
• Excellent verbal and written communications skills.
• Strong numeracy skills.
• Persuasive approach with training and experience in negotiation skills.
• Has experience of working with UK retailers (top 4 plus discounter and convenience sectors).

Our interview process is designed to be thorough yet supportive. This process includes a first stage via Teams to allow us to get to know…