Customer Engagement Officer

We’re recruiting a Communities Engagement Manager on behalf of a local authority to help strengthen communities. This role involves developing and delivering projects that improve community engagement, cohesion, resilience, and local services.

Key Responsibilities of a Community Engagment Officer:

Support community initiatives and engagement with local groups, parish councils, and partners.
Assess Assets of Community Value (ACVs) and maintain the statutory register.
Manage and promote community funding and initiatives, ensuring compliance with regulations.
Develop projects tackling local priorities, including community cohesion, resilience, cost-of-living support, and VCSE capacity building.
Provide reports, insights, and updates to inform service delivery and decision-making.
Represent the council at meetings with stakeholders and communities.
Support safeguarding processes and manage information securely.
Deputise for the Senior Communities Officer when needed.

What We’re Looking For:

Strong communication and stakeholder engagement skills, across social housing or related sector.
Experience working with communities, voluntary organisations, or local councils.
Driving licence essential.

Benefits of this Community Engagment Officer role:

Hybrid working – split your time between home and office.
Make a real impact in local communities.
Short-term contract (3–6 months) – ideal for experienced professionals looking for flexibility.

If this Customer Engagment Officer role is for you please apply or contact (url removed)