Carers Support & Wellbeing Advisor; Hybrid

Staffordshire

Carers

Full time

Permanent

Covering Staffordshire

Salary: £26,117 per annum

Plus excellent benefits, flexible and hybrid working opportunities, and ongoing learning and development.

No experience supporting carers? No problem.

We're looking for people with empathy, great communication skills and a genuine desire to help others. Experience in health and social care, support work, housing, community services, customer service, education, charity or voluntary sector roles may provide valuable transferable skills. Full training and support will be provided.

Could you help unpaid carers feel more supported, connected and valued?

Every day, unpaid carers across Staffordshire provide vital support to family members and loved ones. As a Carers Support & Wellbeing Advisor, you'll help carers access information, support, services and opportunities that improve their wellbeing and help them navigate the challenges of caring.

This is a varied community-based role combining one-to-one support, outreach, workshops, support groups and partnership working. No two days are the same.

• Supporting carers through person-centred conversations and support planning
• Helping carers access services, peer support and community opportunities
• Facilitating groups, workshops and events
• Raising awareness of carers' rights and available support
• Building relationships with local organisations and community partners

We're proud to be recognised as a Great Place to Work®, with 88% of colleagues saying n-compass is a great place to work compared to 54% at a typical UK organisation.

Our commitment to creating a positive workplace has also been recognised through inclusion in the 2026 UK's Best Workplaces™ for Development, Wellbeing and Women.

• A varied role combining one-to-one support, community outreach, group facilitation and partnership working
• Flexible and hybrid working opportunities to support work-life balance
• Ongoing learning and development to help you grow your skills and career
• Regular supervision, coaching and peer support from a friendly and experienced team
• Access to wellbeing support, including our Employee Assistance Programme and wellbeing initiatives
• The opportunity to make a meaningful difference to unpaid carers across Staffordshire every day

A full UK driving licence and access to a vehicle are essential.

Enhanced DBS check required. Applications may close early, so early applications are encouraged.

N-Compass is an equal opportunities employer. If you require any adjustments to participate in the recruitment and selection process, please let us know.

Carers, Carers Support, Carers Advisor, Wellbeing Advisor, Community Support Worker, Family Support Worker, Advice Worker, Social Care, Community Development, Charity, Third Sector, Staffordshire, Hybrid.

37 hours a week

• 25 days annual leave entitlement + bank holidays with additional days for length of service.
• An extra day off for your birthday!
• Maximum 37-hour week
• 5% Employer Pension Contribution
• 3% Employee Pension Contribution
• Employee Assistance Programme - around the clock access via telephone, email and online, this is a free, independent resource to help you balance your work, family and personal life
• Westfield Mosaic Health Plan, which enables you to be reimbursed for a range of treatments including dental, optical, therapy treatments, wellbeing and alternative therapy treatments
• Death in service benefit
• Bereavement Counselling
• Probate Helpline
• Family Friendly Policies
• Monthly Employee Award
• Buying and selling annual leave
• 3 hours off for Christmas shopping
• Learning and Development Opportunities
• Dynamic, innovative, fun organisation