Retail Sales & Operations Leader | Customer Experience
Listed on 2026-10-07
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Sales
Retail Sales, Operations Management -
Retail
Retail Sales, Operations Management
The Michaels Companies is seeking a Sales/Operations Retail Manager in Lee's Summit, MO. The role leads a high-performing selling culture, drives sales results, and ensures exceptional customer experiences across front-end and service operations.
You will mentor the team, oversee SOP adherence, POS usage, loyalty programs, and omni-channel services like BOPIS and Same Day Delivery, while maintaining brand standards and operational continuity.
This is a genuine opening to take on the Retail Sales & Operations Leader | Customer Experience role at The Michael's Companies.
We appreciate your interest in this position.
Join The Michael's Companies and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Retail Sales & Operations Leader | Customer Experience role at The Michael's Companies, based in Lee's Summit, MO, United States.
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