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Service Concierge & Customer Experience Lead

Job in Leesburg, Lake County, Florida, 34749, USA
Listing for: Key Scales Ford Inc
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Client Relationship Management, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Key Scales Ford Inc. is seeking a hands-on Service Manager to oversee the Drive Lane, service orders, and technician time, ensuring prompt and courteous customer service. You will own the customer experience, coordinate concierge support, and maintain a high Customer Success Index.

The role requires strong leadership, excellent communication, and a proven track record in service and sales, with a clean driving record and valid license. Join a team focused on exceptional customer care.

We have an opening for a Service Concierge & Customer Experience Lead in Leesburg, FL, United States within Management & Operations, Sales.

Full responsibilities and requirements are described in the listing above.

Learn more about the Service Concierge & Customer Experience Lead role in the description above.

We appreciate your interest in this position.

Join Key Scales Ford Inc and contribute to our ongoing work.

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