Registrar, Education ​/ Teaching, Education Administration

Registrar – Lake‑Sumter State College

The Registrar oversees all aspects of the Registrar’s Office and is accountable for the efficient and effective management of student records from registration to graduation. The Registrar ensures compliance with accreditation requirements and serves as the college’s FERPA Compliance Officer. The position may require occasional night or weekend responsibilities to address BANNER issues or student records.

• Provide overall direction and supervision for the day‑to‑day operations of the Records Office, including registration, degree audit, transcript evaluation, transcript requests, state and federal reporting, student grade reporting, Veterans’ educational benefits, degree conferral, accurate data input, and records maintenance.
• Collaborate with Admissions and Enrollment Services staff on all campuses.
• Recruit, select, train, supervise, and evaluate all Records Office staff.
• Build a successful, flexible, motivated, and unified team.
• Manage staff priorities to ensure efficient, responsive, and friendly service to students, faculty, staff, and community members.
• Oversee the college‑wide registration process and transfer evaluation practices.
• Monitor system operation and implementation of new functionality in collaboration with IT.
• Perform end‑of‑term processes that include updating student credit hours, GPA calculations, academic standing, and honors.
• Coordinate the degree conferral process.
• Post degree, determine honors, and provide diplomas/certificates.
• Supervise the issuance, preparation, and certification of student transcripts and enrollment certifications.
• Interpret state and federal rules, laws, and regulations, implement changes as needed, and ensure compliance; serve as the FERPA Compliance Officer.
• Oversee the process for certifying Veterans’ educational benefits.
• Ensure the accuracy of all student academic records.
• Ensure data integrity and perform audits.
• Oversee the archiving of all processed forms/requests and the National Student Clearinghouse uploads.
• Collaborate with Academic Affairs to ensure compliance with accreditation requirements, curriculum changes, and academic policies.
• Collaborate with Financial Aid to process attendance verifications and related functions.
• In collaboration with IT and Admissions, provide operational management of Banner Student Information System (SIS) and related interfaces.
• Direct the preparation of departmental budgets, capital equipment, and technology requests.
• Direct ongoing departmental strategic planning and assessment processes.
• Lead the annual departmental Program Review process.
• Contribute to all Accreditation, Equity, and Planning reporting.
• Coordinate student complaint and appeal procedures related to Records processes, including VA certifications, transcript evaluation, and student records concerns.
• Serve on college‑wide councils, committees, and work groups as assigned.
• Co‑chairs Commencement workgroup.
• Perform other duties as assigned.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a team and make decisions independently.
• Collaborates effectively with college departments and cross‑functional teams.
• Ability to use discretion and maintain confidentiality.
• Must be able to communicate effectively with people from diverse backgrounds and demonstrate strong written and verbal communication skills.
• Ability to prioritize and meet deadlines in a multi‑tasked office environment.
• Must have comprehensive knowledge of federal and state laws and guidelines related to student records and registration, including FERPA.
• Must be skilled in utilizing BANNER, LSSC’s student information system.
• Ability to evaluate and implement technological improvements to meet best practices.
• Strong analytic skills and experience with data‑driven decision making.
• Promote a common purpose consistent with the College’s stated goals and demonstrate a commitment to students and the learning environment.
• Possess knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manuals related to the job tasks.
• Demonstrate the ability to…