Housekeeping Manager

Lake Port Square Overview

Lake Port Square is an upscale Senior Living community located on the shores of Lake Harris. The 78-acre nature preserve offers beautifully appointed residential options, exceptional services, and a full calendar of engaging activities. The community is conveniently located an hour from Orlando’s airports, shopping, attractions, and theme parks.

• Plan, organize, and supervise all housekeeping and laundry operations to ensure timely and high-quality cleaning services.
• Conduct regular inspections of apartments, common areas, and Health Center rooms to ensure standards are met.
• Hire, train, schedule, evaluate, and discipline housekeeping and laundry staff.
• Develop and maintain cleaning schedules for routine and special projects (e.g., deep cleaning, move‑in/move‑out refurbishing).
• Coordinate apartment refurbishing and renovation cleaning with the Plant Operations Department.
• Ensure proper usage and maintenance of housekeeping and laundry equipment.
• Maintain accurate records, reports, inventories, and safety documentation.
• Monitor departmental compliance with all infection control and safety policies.
• Test and evaluate new cleaning products and equipment to improve efficiency and effectiveness.
• Manage supply levels and order necessary chemicals, equipment, and materials.
• Assist in preparing and managing the department budget; operate within financial guidelines.
• Fill in and perform housekeeping duties as needed to ensure continuous service coverage.
• Coordinate with other departments to support resident satisfaction and community‑wide initiatives.
• Participate in community committees, training sessions, and leadership meetings as assigned.
• Perform additional tasks and responsibilities as assigned by the Director of Plant Operations.

The community fully embraces a culture of hospitality. The following hospitality promises guide all interactions with residents, guests, and team members:

• Greet everyone warmly, by name and with a smile.
• Treat everyone with respect and courtesy.
• Anticipate needs and respond promptly.
• Hold yourself and others accountable.
• Maintain professionalism in conduct and appearance.
• Pay attention to detail and follow through on commitments.
• Make residents, guests, and employees feel valued and appreciated.

Employees are expected to promote a culture of wellness that supports residents and staff across eight dimensions: emotional, environmental, health services, intellectual, physical, social, spiritual, and vocational.

• High school diploma or equivalent required; coursework or certification in housekeeping management or institutional cleaning preferred.
• Minimum of 3 to 5 years of progressive housekeeping experience, including supervisory responsibilities.
• Knowledge of housekeeping operations, infection control, and chemical safety required.
• Strong communication, leadership, and organizational skills.
• Ability to make independent decisions, analyze data, and improve departmental performance.
• Experience in senior living, healthcare, or hospitality environment strongly preferred.

• Must be able to move throughout the building and grounds regularly.
• Must be able to lift up to 30 pounds.
• Good visual and hearing acuity required; effective verbal communication essential.
• May be exposed to cleaning chemicals, communicable diseases, and unpleasant odors.

Non‑Clinical $25.00