Office Assistant​/Front Desk

Office Assistant/Front Desk Professional

Mental health practice is looking to hire a friendly, organized, and detail-oriented Office Assistant/Front Desk professional to join our team in the Leesburg Office. If you have a passion for helping others and experience in a medical setting, we encourage you to apply!

Responsibilities:

• Greet and welcome patients and visitors in a warm and professional manner
• Answer phone calls, manage inquiries, and schedule appointments efficiently
• Collect patient payments, process insurance information, and manage billing inquiries
• Obtain insurance benefits for new and existing clients
• Maintain patient records and ensure accuracy and confidentiality
• Assist with administrative tasks such as filing, faxing, and photocopying
• Maintain a clean and organized reception area
• Act as the point of contact for therapists and clients in our Leesburg office
• The above duties are representative of the position and are not intended to be all-inclusive.

Qualifications:

• Proven experience as an Office Assistant or Front Desk Receptionist, preferably in a medical practice
• Familiarity with medical billing and insurance procedures
• Strong organizational and time-management skills
• Ability to work independently as well as in a team environment
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• High school diploma or equivalent required; additional education or certification is a plus